Business Support Officer - South Melbourne Market

• Salary Range Band 5 $79,188 - $91,309 plus 11.5% Super 
• Permanent Full time, Sunday to Thursday work week.
• Exciting workplace right at the South Melbourne Market
• Part of a diverse & inclusive council based with a positive culture

About City of Port Phillip 

South Melbourne Market is the quintessential village market, a place where people come not only to purchase fresh food, but to meet, eat, drink, shop, discover, share and connect. 

It is owned and operated by the City of Port Phillip, a vibrant and diverse inner-city council stretching 20kms from South to Port Melbourne along the stunning bay beaches down to Elwood and out to St Kilda East with around 1000 people who all work together to deliver more than 100 programs and services to our engaged community of residents, businesses and visitors. What does that mean? Think, childcare, libraries, parks, recreation, waste rubbish collection, road maintenance, family and youth services, property & assets, city planning & development, customer experience, digital technology, governance, people, culture and safety, and of course South Melbourne Market!  City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation. 

What’s the role all about 

The BSO plays a crucial role in supporting the South Melbourne Market team to deliver an exceptional experience to our traders, shoppers and local community and will provide administrative support to the team in a diverse range of areas including marketing and events, business management, retail development, and customer experience. This is an exciting opportunity for a highly organised and self-motivated customer service and administration professional in an interesting and varied role at one of Melbourne’s iconic destinations.

1 x full-time permanent opportunity. 

What you will do 

• Oversee the key daily functions of the Market Office
• Be the face of the Market’s Information Desk, providing assistance to shoppers, traders and contractors.
• Provide administrative and business support to the South Melbourne Market team and Committee

Who we are looking for 

• A diploma or higher in business administration or a related field.
• Minimum of 3 years working in a face-to-face customer service role.
• Experience in business and office administration at a senior level.
• Extensive experience in the use of MS Office software applications.

Our work environment  

We love what we do and are all proud to work at the City of Port Phillip. We are a local council with vibrancy, passion and ambition who are a welcoming, health conscious, diverse and inclusive.

What’s in it for you 

• Be supported and empowered to be your best in a passionate team that encourages collaboration and innovation
• The Market is located close to our very own Child Care centres making accessing childcare easier.
• Career development opportunities within your team and/or across council.
• Flexible working conditions, an active social club, supportive health and wellbeing program, and a well- regarded Employee Assistance Program (EAP)
• Our very own Pride Network, that helps create an environment where each and every person can feel safe, welcomed, seen, and supported to bring their whole selves to work
• 20 weeks paid parental leave and our pioneering 24 weeks paid leave for single parents
• Access to novated leasing and salary sacrificed technology
• Plus, access to discounted public transport through our Commuters Club

Security requirements and professional obligations     

Pre-employment screening will apply to all appointments

Prior to a formal letter of offer, preferred applicants will be asked to provide:

• evidence of mandatory qualifications/registrations/licences,
• sufficient proof of their right to work in Australia, and sufficient proof of their identity.
• Employment of successful candidates will be subject to a National Police Check.
• Evidence of a Working with Children Check

So, what’s next?  

Hit that APPLY button now! 

Whether you think you meet all the requirements or not, we strongly encourage you to apply, as we take a holistic approach to considering your skills, life experience, and alignment to our key selection criteria. You’ve got this! 

Please submit; 

• Resume – latest and detailed version
• Cover letter no longer than 2 pages that captures your response to the Key Selection Criteria (KSC) found on the Position Description (PD).

Note: Only applications that address the key selection criteria and are submitted via the online Recruitment Portal will be considered. 

For further information please contact Erin Quin, Coordinator Customer Experience and Business Support via phone 0468 562 400

Applications close 11.59pm Sunday 15 September 2024.

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability. 

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Shane Turner (Recruitment Advisor) on phone 0421 757 521 or email: recruitment@portphillip.vic.gov.au 

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