Ticketing & Sales Team Leader

Requisition Number: 620

Salary Range: $86,989.73 - $90,545.27 per annum

Position Type: Full Time Permanent

Location: Cairns Performing Arts Centre

Application Close Date: Tuesday, 6 May 2025 at 11.30pm AEST

Do you have a flair for ticketing, sales, and customer service?

Do you have the leadership skills to inspire and manage a dedicated team while ensuring operational excellence?

We have an exciting opportunity for a Ticketing & Sales Team Leader to join our team!

What You Will Do:

As the Ticketing and Sales Team Leader, you will supervise a highly skilled team, ensuring the smooth and profitable operation of ticket sales for all Creative Life venues and events. Your leadership will be key in implementing strategies that maximize audience reach, boost ticket sales, and enhance the customer experience. This is a critical role that combines strategic thinking, data analysis, team management, and customer service to achieve outstanding results.

What We Are Looking For:

Tertiary qualifications in the disciplines of business, management or marketing and/or high-level experience in marketing and sales and promotion of arts venues and activities.

Demonstrated strong conceptual, analytical and statistical interpretation skills including the ability to produce high quality reports and recommendations.

Demonstrated experience in online marketing and engagement strategies including practical understanding of web and data analytics and content management protocols.

Highly developed, leadership, staff management, and organisational systems planning and implementation skills.

Administrative and organisational skills and experience with database systems, Microsoft Office suite including MS Excel and ticketing reporting and analytics programs.

Understanding of key trends relative to the performing arts and events industry and their implications to Local Government and the community.

If you are an experienced leader who thrives in a fast-paced environment and is passionate about arts and culture, we would love to hear from you!

Some benefits we offer:

Achieve work / life balance with flexible working arrangements

Fitness Passport - subsidised health and well-being memberships (gym/swimming pool)

Recharge with up to 5 weeks annual leave

Up to 3 weeks personal leave

Secure your future with 12% superannuation contributions

Salary sacrifice opportunities

Grow personally and professionally with learning and development opportunities

Cherish family time with up to 14 weeks paid parental leave

We are committed to:

Fostering a collaborative and inclusive work environment

Embracing innovation and continuous improvement

Cultivating a culture of professional growth and support

Now we want to hear about YOU!

Applications MUST be submitted online through the 'Apply' button and include a Cover Letter addressing the selection criteria and Resume outlining previous academic and work experience and if requested include attachments of the relevant qualifications and licenses, relating to the role.

For further information about this role please download the Position Description which includes the Key Duties, Responsibilities and Selection Criteria.

Council’s Recruitment Team can be contacted via:

Phone: (07) 4044 3310

Email: jobs@cairns.qld.gov.au

Website: Employment at Council | Cairns Regional Council