Coordinator Leisure & Wellness Programs

Here at CBCity 

The City of Canterbury Bankstown is one of the largest Council’s in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents. 

Click here to hear what our Leisure and Aquatics Team have to say about working at CBCITY! 

The role

The City of Canterbury Bankstown is seeking an experienced Coordinator to lead its Leisure & Wellness team. This role is pivotal in ensuring the efficient delivery of Health & Wellness Programs across our Leisure & Aquatic Centres and Sefton Golf Course.

As Coordinator, you will oversee key teams, including the Swim School, Sefton Golf Course, and Gym & Fitness staff, fostering a safe and enjoyable environment that champions community health and wellbeing. Your leadership will be instrumental in driving strong financial performance and achieving KPIs across all Leisure & Aquatic Centre programs.

An exciting opportunity lies ahead as CBCity develops a state-of-the-art Leisure and Aquatic Centre in Canterbury. The successful candidate will play a critical role in establishing innovative programming and ensuring the ongoing success of this landmark facility.

Duties will include but not be limited to:

• Lead, mentor, and support the Leisure & Wellness Programs Teams, ensuring quality services and programs that exceed community expectations.
• Monitor feedback, research trends and ensure programs support community health, safety, and wellbeing.
• Contribute to continuous improvement by developing competitive, revenue-generating programs.
• Assist with marketing strategies, business plans, and recommend improvements for the Unit.
• Align facility and team goals with organisational objectives, promoting a high-quality service.
• Foster a positive, inclusive culture, promoting high performance and customer focus.
• Ensure staff are licensed, trained and equipped to perform duties safely and competently.
• Maintain staffing levels within budget and industry guidelines to ensure quality service.
• Oversee the operation of all Health & Wellness programs in Council’s Leisure & Aquatic Centres.
• Implement the Leisure & Aquatics Strategic Plan.
• Market and promote Leisure & Aquatic Centres and their programs alongside the Manager.
• Assist with annual budget preparation and effectively manage the approved budget.
• Oversee membership services, retention, and engagement for all programs and services.
• Ensure compliance with safety management systems, industry guidelines, and legislation.
• Manage WHS issues and ensure timely reporting and staff training on safety procedures.

For a full list of duties, click here to review the position description.
 

You will have

• Tertiary qualifications in Business Management, WHS, or a related field.
• A strong understanding of relevant legislation and industry guidelines for Leisure & Aquatics.
• Proven leadership experience across multiple teams and venues.
• A track record in managing and delivering diverse programs and services.
• Expertise in overseeing high-quality Leisure, Aquatics, Wellness, and Fitness programs.
• Experience in performance management, training, and development of staff.
• Problem-solving skills for complex service delivery issues in the industry.
• Strong budget management experience across multiple venues.
• Solid background in Risk Assessment and Risk Management.
• Experience in managing Swim School, Fitness, Wellness, and/or Golf programs.
• Proficiency in administration and achieving KPIs.
• Strong skills with Microsoft Office and other relevant software.
• A Senior First Aid & CPR Certificate.
• A valid Class C Driver’s Licence.
• A current Working with Children Check (WWCC).

Desirable but not essential qualifications include Cert III in Community Recreation, Cert IV in Training and Assessment, Austswim Certificate in Teacher of Water Safety, tertiary qualifications in Workplace Health and Safety, and certification in the delivery of CPR and Resuscitation Training.

The salary range for this opportunity starts at $111,988 (Grade I, Step 1) + 11.5% super. Salary is negotiable dependent on skills and experience. 

What’s on offer

• An Attractive Remuneration Package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Ellisa O'Neill (Manager Leisure and Aquatics Services) at Ellisa.O'neill@cbcity.nsw.gov.au.

You will need to submit your application via the ‘Apply’ button below and create a login using your email address and upload a

• Resume; and
• Cover Letter addressing the essential qualifications and experience within the position description and explaining your suitability for the role.

Applications close Tuesday, 20 May 2025.

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds. 

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.   

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.