Customer Service Officer - KLP

Join Our Team as a Customer Service Officer at

Karratha Leisureplex!

Are you passionate about customer service and enjoy

working in a dynamic recreation environment? The City

of Karratha is seeking a motivated Customer Service

Officer to be the first point of contact at the Karratha

Leisureplex. This is an exciting opportunity to support

community engagement, provide essential information,

and assist with the smooth operation of our premier

recreational facility.

About the Role

As a Customer Service Officer, you will:

• Deliver exceptional customer service to patrons,

community groups, and organizations.

• Provide information on Council’s recreation

programs and facilities in a timely and professional

manner.

• Manage bookings and facility hire in accordance

with policies and procedures.

• Handle cash transactions securely, ensuring

accurate receipt processing and financial

accountability.

• Assist in promoting, coordinating, and supporting

recreation programs.

• Liaise with facilities staff to maintain the Centre’s

operational excellence.

• Contribute to a safe and welcoming environment

for all visitors.

About You

We are looking for someone who:

• Has excellent communication, time

management, and problem-solving skills.

• Is proficient in Microsoft Office and has

experience handling cash transactions.

• Can work both independently and as part of a

team.

• Holds a Provide First Aid qualification (or willing

to obtain).

• Possesses a C Class Driver’s Licence and a

National Police Certificate (no older than 6

months).

• Is available to work evenings and weekends as

part of a rotating roster.

Why Join Us?

• Work in a vibrant and supportive team

environment.

• Play a key role in enhancing community access

to recreation and leisure facilities.

• Enjoy competitive employee benefits and

professional development opportunities.

• If you are enthusiastic about customer service

and recreation, we want to hear from you!

Apply now and become a valued part of the

Karratha Leisureplex team!

Document Set ID: 214090For enquiries about this position, please contact our People & Culture team on (08) 9186 8543