Front of House - Duty Supervisor – Performing Arts Centre (Casual)

• New Performing Arts Centre, centrally located in Picton
• Casual Position
• Commencing from $48.75 per hour (inclusive of casual loading) + 11.5% Superannuation

Are you passionate about the arts and providing exciting creative experiences for our community? Do you value providing exceptional customer service? Are you able to solve problems and deliver exceptional outcomes? This could be the opportunity for you!

About Council

Wollondilly Shire Council covers a Local Government Area of approximately 2,560km2 of pristine bushland, crystal clear waterways and unique towns and villages that are home to close-knit communities. We are experiencing a time of significant growth and require suitably qualified and experienced professionals to go on this exciting journey with us.

In addition to the positive and supportive work culture, there are a number of benefits and opportunities available to our employees including:

• Health and Wellbeing programs
• Ongoing learning and development opportunities
• Employee Reward and Recognition Programs
• Educational Assistance Program
• Staff Social activities

About the Role

We currently have a new and exciting opportunity for a Front of House – Duty Supervisor to join our team on a casual basis. The position plays an essential role in maintaining excellent customer service standards and high customer satisfaction across all productions, by. supervising the effective delivery of Front of House services for all performances and events, and ensuring compliance with licencing requirements.

The Wollondilly Performing Arts Centre is the first significant project in a major Cultural Precinct for the Wollondilly community.  As a new flexible format, state of the art theatre it will be a unique venue in the region, attracting a wide range of contemporary theatre performances, as well as community events and commercial hires.

The successful applicant must demonstrate their competency for the position by meeting the following essential criteria:

• Current Working with Children Check
• Demonstrated competency in computer systems and ability to use Corporate Information Systems, and operating ticketing and POS systems to meet identified business needs.
• Ability to provide exceptional customer service to internal and external customers, and respond to concerns or complaints in an efficient and empathic manner.
• Ability to prioritise and complete multiple tasks with competing priorities, and work effectively in a fast-paced environment
• Ability to supervise, coordinate and motivate a small team
• Demonstrated cash handling experience and sales reconciliation

Further Information: Raina Savage, Transitional Performing Arts Centre Manager, 0476 047 065

Closing Date: 5:00pm Monday, 12 August 2024.

Don’t delay any longer, Apply Now and let’s make Wollondilly even better, together.

To be considered for this position, candidates must apply via Council’s website, Wollondilly Employment Opportunities and answer the position specific selection criteria as listed in this advertisement.

Those not addressing the selection criteria will not be considered.

Preferred applicants will be required to undertake a pre-placement medical. This includes drug and alcohol screening. The preferred applicant may also be required to undertake Police Background, Credential and Bankruptcy Checks.

In accordance with the Local Government (State) Award 2023 all positions are engaged Monday to Sunday except as otherwise provided.

Wollondilly Shire Council is committed to workplace diversity.

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