Holiday Park Assistant Manager

Are you looking for a rewarding career where you can grow and develop while having the benefit of living in an idyllic North Coast location? Here at Clarence Valley Council, we strive to be a progressive employer that offers a rewarding and flexible work environment. Our vision is to create a community full of opportunity and our workforce is where we start to achieve our community aspirations.

Located in the Northern Rivers of NSW, we cover 10,441 square kilometres with the three major community hubs of Grafton, Yamba and Maclean. We are one of the biggest employers in the Valley and can offer you a rewarding career and a new lifestyle. Our goal is to be the employer of choice in the Valley, creating opportunities for those who live here already and for those who want to move here.

We are in an exciting period of transformation with a focus on employee engagement, satisfaction and delivering exceptional services and facilities for the community.

So come and join the team while enjoying all that Clarence Valley has to offer you and your family.

Learn more about living in the Clarence Valley here.

What you need to know...

• temporary full time for up to 2 years - 76 hours per fortnight
• the package: $86,028, plus superannuation, per annum. This salary takes into account payment for all hours worked, including those worked on weekends and public holidays and allowances. 
• location - Brooms Head

About the role

Clarence Coast Holiday Parks are the largest group of Holiday Parks in the area and are managed by Clarence Valley Council. Brooms Head Holiday Park is situated in the heart of Brooms Head and is surrounded by nature for the adventurous camper. With some of the best fishing and surfing on the east coast Brooms Head has become a popular tourist destination for all ages.  We are currently looking for an Assistant Manager to manage the day to day operations, manning levels, ordering and guest experience of the Holiday Park. With a diverse role no two days look the same.

The successful candidate must possess.

• Previous experience in managing or supervising a team of employees in all aspects of Holiday Park operation. (Guest services, Housekeeping and Grounds and Maintenance) • Manage the ordering of cabin consumables, cleaning chemicals and maintain all stock levels 
• Ensure optimal staffing levels and roster in accordance with occupancy within the holiday park.
• Be a hands-on leader and by having experience in all aspects of operational management and industry standards.
• Conduct orientations and ensure all staff are appropriately trained in their roles. 
• Manage guest expectations and experiences and resolve conflict resolution with guests in a timely manner. 
• Availability to work on a 7 day roster and be available to work weekends and certain public holiday and be on call. 
• Be well presented and have a friendly disposition towards guests.

This role will be a rewarding and challenging experience for the right candidate but allows you to build a positive team culture. If you have a passion for the tourism industry and are great with guest interaction we look forward to receiving your application. 

Download the position description here.

Contact

James Burrell, Coordinator Holiday Parks on (02) 6640 3501

Closing date

Tuesday 27 August 2024 at 11.30 pm (NSW time).

Other important information 

This position is located at Council's Brooms Head Holiday Park,  however, this may change should business needs identify other work locations to be more appropriate to deliver our services in the future.

A probation period applies to this position.

How to apply:

• All applications must be lodged online via Council's website www.clarence.nsw.gov.au.
• Attachments such as certificates and licences must be combined into one document before you attach them to your application.
• For further information about the selection process including tips on how to address the selection criteria please refer to the Careers page on the Clarence Valley Council website.