Human Resources Coordinator

Ongoing Full-time

Our Region
Ingham is uniquely positioned just over an hour north of Townsville and approximately three hours south of Cairns and is within the tropical paradise of the Hinchinbrook Shire. With Ingham at its centre, the region is surrounded by rugged mountain ranges, giant waterfalls, the Great Barrier Reef, wild beaches and tropical islands. It’s a place where breathtaking scenery, unique wildlife, world-class fishing experiences, delicious, locally sourced food, inspirational art and 60,000 years of culture are all weaved into one incredible story: The Hinchinbrook Way.
  
Our Council
Hinchinbrook Shire Council is proud to be one of the largest employers in the region, with a diverse team of around 200 people working across technical, administrative, operational, and senior management roles. We’re committed to creating a fair, flexible, and supportive workplace where our staff can thrive while enjoying the unique attractions and vibrant community life of Hinchinbrook. With benefits such as a nine-day fortnight for most roles, generous superannuation, and leave entitlements, we offer opportunities to grow your career while embracing the lifestyle you love. By joining us, you’ll be part of an organisation that values its people, promotes collaboration, and strives to make a lasting, positive impact on the Hinchinbrook community.
  
What Council Offers:
 

• 72.5-hour fortnight with roster variations depending on the position (9-day fortnight - RDOs in accordance with Council policy)
• Up to 12.5% Superannuation employer contribution for contributing members
• 5 weeks annual leave plus 17.5% annual leave loading
• 15 days paid sick/parental leave
• Salary Packaging options
• Employee Assistance Program (EAP)
• Accredited Mental Health First Aid Officers
• Annual Flu vaccinations + Skin Checks
• Corporate Uniforms (annual allowance) and PPE supplied

The Opportunity 
Due to exciting internal changes, this critical role has been newly established to support Council’s strategic people initiatives and strengthen human resources service delivery. As the Human Resources Coordinator, you will take a leading role in shaping and delivering high-quality and efficient human resources services across Council. You will be responsible for developing, enhancing and implementing contemporary human resources and industrial relations practices that align with the strategic goals of Council. This role has a strong focus on workforce planning, employee relations, performance management and staff development. As Coordinator, you will lead and support the Human Resources team to deliver a collaborative and responsive service, while reporting directly to the Executive Manager – People, Culture and Safety.
  
Key Responsibilities
 

• Provide strategic direction, innovative thinking, and proactive leadership to support Council’s human resource management objectives;
• Coordinate the effective delivery of key HR functions, including:
  • Recruitment, selection, and onboarding;
  • Employee and industrial relations; and
  • Learning and development.
• Provide high-level, specialist advice to managers and employees on employment matters including industrial relations, award interpretation, enterprise bargaining, and workplace legislation;
• Support and/or lead negotiations with unions and employee representatives on enterprise agreements, workplace change, disputes, and other industrial matters;
• Lead the investigation and resolution of employee grievances, misconduct, bullying and harassment allegations, and performance concerns in accordance with Council policies and procedures;
• Lead the review, development, and implementation of HR policies, procedures, and guidelines to ensure compliance and alignment with best practice;
• Drive continuous improvement initiatives across HR operations, systems, and service delivery;
• Support the implementation of a business partner model by building strong relationships with departments to understand their workforce needs, providing tailored HR support, and promoting a proactive, solution-focused approach to service delivery;
• Provide effective leadership, guidance, and day-to-day supervision of the Human Resources team to foster a high-performing and collaborative work culture;
• Drive strategies to enhance and support Councils ability to ensure diversity, inclusion, positive duty and wellbeing initiatives are implemented and compliant within the workplace; and
• Support the implementation of HR-related systems, processes, and projects, including liaising with internal stakeholders and external providers.

See the Position Description for a more extensive list of key responsibilities.

Our Ideal Candidate 
We are seeking a proactive and experienced Human Resources professional who is passionate about delivering high-quality HR services. You will be confident in providing high-level advice across all areas of human resources and bring a collaborative approach to leading a small team. With a strong understanding of contemporary HR and industrial relations practices, you will be solutions-focused, adaptable, and committed to supporting a positive workplace culture that aligns with Council’s values.
  
Key Selection Criteria
If our values resonate with you ‘Integrity, People Focused, Excellence and Sustainability’ and you possess the following qualifications and experience, read below about how to apply:
 

• Demonstrated significant experience in contemporary human resources management, including recruitment, employee relations, performance management, and learning and development;
• Strong understanding of relevant workplace legislation, modern awards, and industrial instruments, with the ability to interpret and apply them in practice;
• Proven ability to develop, implement, and review HR policies, strategies, and procedures aligned with organisational goals;
• High-level written and verbal communication skills, with the ability to provide clear, accurate, and practical HR advice to managers and employees;
• Demonstrated leadership capability, with experience supporting and developing a small team in a collaborative and high-performing work environment;
• Ability to manage sensitive and confidential matters with discretion, empathy, and sound judgment;
• High-level problem-solving and critical thinking skills, with a strategic mindset and focus on achieving outcomes; and
• Strong organisational and time management skills, with the capacity to meet deadlines and manage competing priorities.

Desirable:
 

• While Council value qualifications in Human Resources, Industrial Relations, Business, or a related field they are not an essential requirement for the role and applicants with relevant experience would be provided equal consideration;
• Experience working within Local Government or a similar public sector environment is highly regarded; and
• Experience with HRIS systems (e.g., TechnologyOne) and data reporting tools.

General Salary Information:
Level 7 Year 1, $106,584 per annum and $56.5431 per hour including allowances, plus superannuation  

The Selection Process
We welcome candidates to inform us of any adjustments they may need to ensure a supportive and inclusive recruitment experience and workplace environment. Hinchinbrook Shire Council is an equal opportunity employer, and we encourage Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers to apply.

Celebrating the rich diversity of our community, we are dedicated to attracting and employing people who reflect the community we serve. We value and respect the unique contributions of our employees and are committed to fostering an inclusive and safe workplace where everyone is supported to reach their full potential.

Please note that only individuals with the right to work in Australia are eligible to apply. As part of the recruitment process, the preferred candidate will need to undertake a National Police Check and pre-employment medical assessments, which may include drug and alcohol testing, to confirm their ability to meet the role's inherent requirements.

How to Apply 
To apply, submit your application online by clicking 'Apply For Job' and follow the steps. Please provide:
 

1. A current resume
2. A cover letter addressing the “Our Ideal Candidate” and Key Selection Criteria section (max. 2 pages).

Applications close on ‘30 May 2025 at 5:00pm AEST’

Applications that do not meet the above requirements may not be shortlisted. The advertisement will be closed either when a successful applicant is identified or on the application close date, whichever is sooner.
  
For More Information:
Thank you for your consideration and interest in this position. For a confidential discussion, contact Jodi Spencer, Executive Manager – People, Culture & Safety on (07) 4776 4613. Apply For Job