Library Officer (LOTE focus)

Temporary Full-time - 35hrs per week (to 3 April 2026)
(includes Monday evenings)
Band 4 ($74,709 - $79,116) + 11.5% super

About Us

Maribyrnong City Council is undergoing significant change arising from population growth and redevelopment. A transitioning economy is leading to an influx of new residents, businesses, and employment opportunities that is seeing Maribyrnong fast becoming a sought after residential, recreation and social destination in Melbourne's inner-west.

The Opportunity

An exciting opportunity has arisen at Maribyrnong Libraries to join our team, based at the Braybrook branch. The successful candidate will be confident and enthusiastic with a demonstrated ability in the delivery of engaging and effective customer service in a library environment.

Key Responsibilities

• Provide welcoming, knowledgeable customer, information and reader advisory in branches, online and across all services.
• Undertake administrative tasks to support day-to-day operations including recording statistics, collection maintenance and ensuring a safe and welcoming environment for staff and visitors.
• Provide first line digital and technical support for customers escalating to technical staff where necessary.
• Contribute to the identification and delivery of programs that respond to the needs of the community - with a focus on multicultural programs.
• Work with the Branch Team Leaders and Team Leader - Collections to support the collection maintenance of LOTE items and assist with selections of new material with a preference for shelf ready where possible.

About You

To be considered for this role, you will have the following:

• Demonstrated front facing customer service experience.
• Experience in the delivery of high quality and engaging programs preferably within a public library or education environment.
• Proven proficiency in the use of technology and online applications.
• Effective communication skills both written and verbal with the ability to engage effectively with people of all ages and from diverse backgrounds.
• Victorian Certificate of Education or equivalent.
• Written and verbal fluency in a second language that is a priority for the Maribyrnong community [refer mandatory requirements of position description]
• The position requires the incumbent to complete a pre-employment medical check.
• No relevant criminal record found in a police check.
• Current Working with Children Check.
• Current Victorian Drivers licence.

This is a front of house/customer service role with regular program delivery and assists with collection management of community language collections. The successful candidate will have a positive attitude and excellent people skills. This position represents a valuable opportunity for a candidate wishing to join an experienced team, strongly connected to a very diverse community.

Why Choose Maribyrnong?

• Work cross functionally in a friendly, supportive and professional multidisciplinary team;
• Enjoy a flexible and inclusive work environment;
• Work in a meaningful role within a Values driven organisation;
• Relish a vibrant foodie hub at your doorstep;

So, if you are looking for a role where you can make a genuine difference and you enjoy working in a diverse community focused environment, Apply Now!

How to Apply

To review the PD and to apply go to: http://maribyrnong.recruitmenthub.com.au and enter ref code: 6732854

Ensure you provide your Resume and a Cover Letter (including the details of two referees) outlining your relevant experience and addressing the Key Selection Criteria defined in the position description in support of your application by 10 March 10:00pm on the closing date.

Enquiries: Should you have any questions regarding this position, please contact Sarah Schmidt, Branch Team Leader on 9688 0468, for a confidential discussion.

We are a child safe organisation and an equal opportunity employer. We embrace diversity and are committed to child safety and supporting the best interests of children in all our operations. Council encourages young people, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.