About the Region
Gympie is at the heart of a rapidly expanding region which stretches from rural valleys in our western reaches to the Cooloola Coast, gateway to spectacular Fraser Island. Bordering Noosa and Fraser Coast Local Government areas, we are uniquely positioned to grow whilst still retaining our country charm. Our borders with North and South Burnett, and the Somerset Local Government areas link with our rural lifestyle, where you can enjoy our picturesque smaller townships, or our abundant local history. Our local festivals such as the Gympie Music Muster are renowned both nationally and internationally.
For someone seeking a high quality of life, with pristine natural areas and spectacular beaches, all within reach of Noosa, the Sunshine Coast and Brisbane, we are offering this unique opportunity.
Role Overview
Gympie Regional Council is currently seeking enthusiastic customer service professionals to join our Customer Contact team. We are currently recruiting for 2 x permanent full-time position to join our Customer Contact Branch and our Planning and Development Customer Contact Service Point.
What we are looking for
These positions are responsible for the delivery of high quality, professional customer service, ensuring quality standards, processes and documentation to satisfy customer requirements and provide a positive customer service experience. The primary role of these positions is to respond to customer requests and enquiries via phone, online and face to face.
The key responsibilities of these roles include:
What we are looking for
To be successful in these roles, candidates should have:
Position Description
For a full position description for our Customer Contact Branch containing essential and desirable criteria, please click here.
For a full position description for our Planning and Development Customer Contact Service Point containing essential and desirable criteria, please click here.
For information regarding the requirements of this role, please contact Council's, Coordinator Customer Contact, Bianca Hood via email bianca.hood@gympie.qld.gov.au.
For assistance lodging your application using Council's online system, please contact Council's Officer Recruitment, Sue Rossi on 07-5481 0971or email sue.rossi@gympie.qld.gov.au
What we offer?
Our Values
For a full explanation of our values please click here. You will be assessed on your understanding of these values and how you have applied values such as these in your previous employment.
Our Process
Successful applicants will be required to undertake various checks such as skills, qualifications, reference, medical and national police.
Keen to apply
Keen to apply? Simply follow the instructions below:
1) Download and review the position description above
2) Complete the information below as requested using your personal email.
3) Click 'APPLY'
4) Attach your resume, covering letter and a single document containing copies of your qualifications, licences or tickets as applicable.
5) Click 'NEXT' and 'CONFIRM'
Please note before continuing: It is advisable that you prepare your responses in a separate word or text document, saving your work as you go and that you then copy and paste this prepared information in the form before completing the application process. Please keep your responses to a maximum 300 words for each question.
Applications close on Sunday 8th December 2024 at 11.00pm AEST. No late applications will be accepted. Only applications received via Council's online application system will be considered.
Gympie Regional Council is proud to be an Equal Opportunity Employer, and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.
Monthly based
Gympie Regional,Queensland,Australia
Gympie Regional,Queensland,Australia