Parking Permits Administration Officer
About City of Port Phillip
We are a vibrant and diverse inner-city council stretching 20kms from South to Port Melbourne along the stunning bay beaches down to Elwood and out to St Kilda East with around 1000 people who all work together to deliver more than 100 programs and services to our engaged community of residents, businesses and visitors. What does that mean? Think, childcare, libraries, parks, recreation, waste rubbish collection, road maintenance, family and youth services, property & assets, city planning & development, customer experience, digital technology, governance, people, culture and safety, and of course South Melbourne Market! City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.
What’s the role all about
We are seeking candidates with a passion for providing exceptional customer service to our community and our organisation. You will be working in a fast-paced environment, have a keen eye for detail and enjoy working to resolve customer queries, requests and complaints. Working as part of the Parking Permits Administration Team alongside the Customer Experience Team, we are striving to deliver our vision of becoming an industry-leading organisation providing outstanding customer experience and community outcomes.
What you might do
Who we are looking for
Our work environment
We love what we do and are all proud to work at the City of Port Phillip. Yes, we are local council, and we are one with vibrancy, passion and ambition who are a welcoming, health conscious, diverse and inclusive. Our Main location at the iconic St Kilda Town Hall offers a heritage and modern open plan hub to work from where people can collaborate and develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.
Proudly as one we all work together, and grow together, thinking creatively and strategically with courage, integrity, and accountability to put our community first.
What’s in it for you
Security Requirements and Professional Obligations
Pre-employment screening will apply to all appointments.
Prior to a formal letter of offer, preferred applicants will be asked to provide:
So, what’s next?
Hit that APPLY button now!
Whether you think you meet all the requirements or not, we strongly encourage you to apply, as we take a holistic approach to considering your skills, life experience, and alignment to our key selection criteria. You’ve got this!
Please submit;
Note: Only applications submitted via the online Recruitment Portal will be considered.
For further information please contact Kate Fagan, Customer Experience and Parking Systems Lead via email at: kate.fagan@portphillip.vic.gov.au
Applications close 11.59pm Monday 3 February 2025
The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.
If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Shane Turner (Recruitment Advisor) on phone 0421 757 521 or email: recruitment@portphillip.vic.gov.au
Monthly based
St Kilda Town Hall, Carlisle Street, St Kilda, Melbourne, City of Port Phillip, Victoria, 3182, Australia
St Kilda Town Hall, Carlisle Street, St Kilda, Melbourne, City of Port Phillip, Victoria, 3182, Australia