Leisure Duty Manager - Customer Service - Part Time

Ref: 1059

Salary Package: $107,378 per annum pro rata plus super
49 hours per fortnight

Come for a career and stay for a lifestyle!

Are you passionate about delivering high-quality customer service in a vibrant community setting? The Karratha Leisureplex is seeking a dedicated Leisure Duty Manager – Customer Service to join our team on a part time basis for a fixed term contract until May 2025. 

About the Role: 
The Leisure Duty Manager – Customer Service is a vital position at the Karratha Leisureplex, responsible for overseeing all customer service operations and acting as the first point of contact for patrons. This role ensures that a high standard of service is provided across all operating hours, including evenings and weekends. Reporting to the Business Supervisor - KLP, the Duty Manager also plays a key role in staff development, customer interaction, and promoting the facilities offered by the Leisureplex.

Key Responsibilities:

• Provide exceptional frontline customer service to patrons in person, over the phone, and via email. Actively promote KLP services and City facilities.
• Oversee, train, and engage customer service staff.
• Manage cash handling and report updates to the Business Supervisor.

Key Requirements:

• Qualifications in Recreation or Business Administration
• Minimum 2 years' experience in a similar role
• Strong communication, problem-solving, and supervisory skills

How to Apply:
If you’re ready to be part of our amazing team, we’d love to hear from you! Please click HERE for further details and to apply.

For enquiries about this position, please contact our People & Culture team on 9186 8543. 

Applications are to be received by no later than 4.00pm, Wednesday 27th November 2024.