Debt Recovery Officer

• Full Time Fixed Term Position - October 2025
• Band 5 - Salary Range $78,646 to $90,563 per annum + 11.5% Super + ADO
• Salary offered will depend on level of skills and experience.

The Opportunity

Melton City Council is seeking an energetic and self-motivated person to assume the role of Debt Recovery Officer at one of the fastest growing and exciting regions in Australia.

The successful candidate will be flexible, team oriented and have a strong customer focus with a can do approach to workload.

Key Responsibilities

• Ensure that all rate accounts in arrears are followed up with a reminder notice in accordance with the current policies and practices.
• Initiate legal action when required in accordance with the current policies and practices and liaise with Council’s debt collectors in the recovery process.
• Process Financial Hardship Applications in a timely manner and to recommend appropriate actions and write-offs for Finance Manager’s approval of such action.
• Pay invoices from service providers.

To view the Position Description, click here.

About you

To be successful in this role you will have the following:

• Degree or Diploma in administration or a related field with some experience or a lesser formal qualification with relevant debt recovery experience.
• Experience using document management system.
• Excellent knowledge of revenue collection relating to local government and other relevant acts and regulations is desirable.
• Good working knowledge of property and rating processes and systems.

Benefits

There are a number of great reasons why our people love working at Melton City Council: 

Staff Benefits | Melton City Council

• 13 ADO's (Accrued Day Off) per year
• 5 weeks annual leave
• Flexible Working Hours
• Extensive Career Development & Leadership Programs
• 16 weeks Paid Parental Leave (Super is paid during parental leave) 
• 3 weeks Paid Secondary Carer Leave
• Family Room available including Breastfeeding Facilities (Melton City Council | Australian Breastfeeding Association)
• Wellbeing initiatives
• Subsidised Uniforms

How To Apply

If you require further information about the position, please contact Kelly Richardson, Revenue Collection Team Leader on 9747 5391.

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise. 

To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any COVID-19 Public Health Orders applicable to Local Government employees.

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.

 Applications close 11:59pm Thursday 31 October 2024