Trainee Customer Experience Officer

Company Information:

The Shire of Esperance, located 750km from Perth on Western Australia’s south east coast, comprises some of the most spectacular landscapes and beaches in WA.  The Shire employs over 300 people in a diverse range of roles, making us one of the largest employers in the region.

All employees strive to embody the Shire’s values of Professionalism, Respect, Integrity, Dedication and Excellence in contributing to the community, making Esperance a great place to live and work.

About the Job

An excellent opportunity exists to kick start your new career in Local Government through a Traineeship in Customer Experience.

The objective of this entry level position is to develop the skills, knowledge and expertise through undertaking an approved course of study whilst getting real world experience and gaining valuable practical skills in the workplace. The Shire of Esperance is offering training for a Certificate III to a Diploma in Local Government.

Responsibilities include, but are not limited to:

• Undertake study in Local Government
• Provide administrative support with multiple departments
• Provide a high standard of customer service to both internal and external clients

This is a permanent full-time position,  working 38 hours per week.  

About you 

In order to succeed and thrive in this position, you must have:

• Eligible and able to complete study in Local Government
• Demonstrated well-developed verbal and written communication skills
• Ability to work in a team environment

Benefits

Salary: $62,822.00 - $70,095.00 per annum, dependant on qualifications and experience.

Permanent staff are entitled to:

• 5 weeks annual leave per year
• Minimum of 11.5% superannuation employer contribution
• Superannuation co-contribution offered to a maximum of 5%
• Free access to the Bay of Isles Leisure Centre (pool & gym)
• Access to career development opportunities
• Uniform allowance
• Flexible work arrangements
• Employee wellness initiatives including Employee Assistance Program, skin checks and flu vaccinations

Applications close on Sunday the 27th of October 2024.

Early applications are encouraged as the Shire of Esperance reserves the right to close applications before the closing date.

Applications must be made via the Shire of Esperance online recruitment portal by clicking the APPLY button below and include a current Resume and a Cover Letter.
Further details are available in the Position Description, found on the recruitment portal, or contact Human Resources on 08 9071 0647

The Shire of Esperance is an Equal Opportunity Employer