Activity Officer (Duty Manager)

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.

With $22.6 billion regional economy, Blacktown City is also home to 30,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

Our Key Venues section oversees all of our aquatic and leisure centres. We deliver first-class activity and program choice, we promote Blacktown City as the leader in sport, recreation and leisure. We provide a safe and memorable experience to all our visitors and customers. Our values are teamwork, customer focus, innovation, and commitment to safety. 

Blacktown Leisure Centre Stanhope is an award-winning multi-purpose facility that offers high-quality programs and services. It includes an indoor aquatic centre with 25 metre 10-lane lap pool, wave pool, program pool, a 4-court stadium and 16-court tennis complex as well as a health and fitness centre, crèche and function room facilities. 

We are looking for a motivated and experienced individual to join our Key Venues team as an Activity Officer (Duty Manager) on a permanent, full-time basis. If you have a Pool Lifeguard Certificate, aquatic and leisure industry experience, good time management and leadership skills then this is the role for you!

Position purpose: 

• effective deployment and use of resources including organisation of duty rosters
• organise available resources on a duty basis, ensuring the delivery of a safe, enjoyable and positive environment for all visitors and staff
• ensure within the scope of the position that WHS and pool supervision standards for the operation of public swimming pools, building compliance are water quality are observed and actioned
• provide regular feedback and performance information to senior personnel for all shift staff
• supervise and ensure that excellent levels of lifeguarding are maintained, consistent to centre protocol and always with due regard to the safety of customers and staff.

Qualifications and experience

Essential:

• Current Pool Lifeguard Certificate or similar standard
• Current First Aid Certificate
• Current CPR Certificate and Oxygen Equipment
• Experience in a similar environment
• Current class C driver's licence
• Current Working With Children Check.

Desirable:

• TAFE Certificate of Attainment (Pool Operations)
• Experience in managing time effectively
• Knowledge of applicable legislation/regulations Activity Officer (Duty Manager)
• Experience and knowledge of the operation and aquatic plant and equipment and other resources associated with the provision of recreation facilities, programmes and events
• Demonstrated commitment to customer service
• Experience in the shift coordination of an aquatic/leisure centre
• Experience in working within a team environment and as a ‘self-starter’
• Basic to intermediate computer skills.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,361.20 per week plus an additional 12.25% in accordance with Council's flexibility agreement
• 114 hours over a 3-week rotational roster
• Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

This position has been identified as child-related work, in accordance with the Child Protection (Working with Children) Regulation 2013. Therefore, your application must include a Working with Children Check (WWCC) number. For further information, go to https://www.service.nsw.gov.au/transaction/apply-for-a-working-with-children-check.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child-safe organisation that supports and promotes the safety, well-being and empowerment of children.

Position description 

Click here to view or download the position description.

 Apply now using our fast and easy-to-use online application process:  

1. Have your resume and any other relevant documentation ready to attach.
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.

Closing date:          Friday 4 April 2025, 11.59 pm

Contact officer:      Belinda Mcatear on 9421 2603
 
Internal ref:             BCC817