Coordinator Activities and Care Services

• Permanent Full-Time (70 hours per fortnight)
• From $96,159 pa (inc superannuation)
• Monthly Rostered Day Off (RDO)

Council offers a wide range of benefits such as salary packaging (including novated motor vehicle leasing and remote area housing benefits), health and wellbeing programs and employee vaccinations to employees.

Do you want to be part of something challenging and rewarding? Are you passionate about our community? If so, joining the Glen Innes Severn Council might be the right career move for you.

Working for Council means you'll be joining a dedicated team where your individual effort is part of something much bigger – delivering great things for our community.

The Council covers an area of 5,487km2, and is located in the beautiful New England area of NSW.  This area encompasses the town of Glen Innes and villages of Deepwater, Emmaville, Glencoe, Wellingrove and Red Range. We're proud of the contribution our community makes to this vibrant, dynamic and attractive area in which to live and work.

Glen Innes offers an attractive lifestyle including a well serviced and friendly rural community, laid back living, short commuting times, affordable housing, easy access to NSW north coast beaches and larger regional centres, and terrific recreational and sporting facilities. 

A GREAT PLACE TO WORK   

As part of our team you will have the opportunity to make a real difference to our community, working with a diverse range of passionate, supportive and engaging people within a collaborative environment. You will also be part of a workplace that offers competitive employee benefits and opportunities and encourages professional development including:

• Salary packaging (including novated motor vehicle leasing and remote area housing benefits) for all permanent staff
• Long service leave after 5 years
• Corporate wellbeing programs
• Employee vaccinations
• PPE supplied
• Training and development programs   

THE POSITION

The Coordinator of Activities and Care Services will lead and coordinate Council’s Life Choices - Support Services (LC-SS) Activity and Care Services facilitation staff to deliver person centred, quality access to and participation in activities of consumer choice at various locations including consumers’ places of residence, enabling consumers to maintain and enhance their independence and control. 

You will:

• Provide leadership, direction and support to the Activity and Care Services Facilitation staff at LC-SS, overseeing and monitoring staff and service delivery to provide an informed, coordinated and quality service as agreed by the consumer and / or their person responsible.
• Maintain a sound awareness of current legislation, standards, guidelines, policies and procedures relevant to the provision of consumer/participant directed and focused services for people who are older and people with a disability and manages their correct implementation in consultation with the Manager of Community Services.
• Work collaboratively with the Coordinator Direct Support, Administration and Quality Officer and Manager of Community Services to present a united, one team approach for the overall operations of the LC-SS team.
• Demonstrate an understanding and adherence to organisational policy and procedures, through a high standard of professional conduct and service ethos, interpersonal communication skills, and the exercise of authority and accountability in the management of work responsibilities.  
• Ensure that strict confidentiality is maintained in regard to consumer records and information.
• Develop, implement and review policies and procedures for the activity and care facilitation programs by cross referencing with funding agreement(s), relevant standards and legislation, industry best practice and consumer choice, in consultation with the Manager of Community Services, and assists with the preparation of funding submissions, acquittals and strategic plans as required.
• Demonstrate and apply an understanding of person-centered service delivery, that will be reflected in support plans, by ensuring that care facilitation staff consult with consumers and their person responsible to develop and implement recreational, educational, social, cultural, health or other plans, targeting the consumer’s specific wishes and giving consideration to the safety of all concerned.
• Maintain an appropriate system to identify that risk assessments are performed on all consumers, venues and activities, and that activity and lifestyle support staff exercise due diligence in relation to Work Health and Safety risks while considering the “duty of care” owed to the consumer, alongside their right to respect, self-determination, independence and dignity.
• Assist other LC-SS staff when required for short term relief, answers enquiries across all programs as required, and acts as backup during times when a consumer is experiencing challenging behaviours.

WHO WE ARE LOOKING FOR  

Specifically, you will have:

Essential 

• Diploma in Community Services or equivalent knowledge and experience in Social Work / Frontline Management, or an equivalent qualification
• Sound working knowledge and understanding of current audit practices, standards and guidelines in the Aged Care and NDIS sector and specifically those relevant to service provision for people with a disability and people who are older, plus demonstrated practical experience
• Strong people management skills, with demonstrated ability to lead, encourage and motivate staff and / or volunteers, ideally in a community services environment
• Highly effective oral and written communication skills, including community consultation, negotiation and conflict resolution skills
• Highly effective organisational skills and the demonstrated ability to work independently to plan and coordinate activities and tasks involving multiple resources and strict timelines, while adhering to budgetary limits
• Demonstrated experience using electronic budgeting tools and a strong knowledge of budgeting principles
• Demonstrated knowledge of and commitment to Equal Employment Opportunity (EEO) and the principles of multiculturalism
• Sound computer skills, in particular data entry, word processing and spreadsheets
• Ability to meet the requirements for a Criminal Record and Police Check, NDIS Worker Screening Certificate and NSW Working with Children Check
• Class C driver’s licence (car licence)
• Current First Aid Certificate

 Desirable

• Experience with FileMaker Pro client database software
• Class LR Drivers Licence

 INTERESTED IN APPLYING

• Carefully download and read the Guide to Applying for Employment, together with the position description to familiarise yourself with the role and application process
• Please upload documents in PDF or word format
• Please note that as part of Glen Innes Severn Council's recruitment process, prior to an offer of employment being made, recommended candidates will be required to undertake pre-employment checks. This may include: reference checks; national criminal police check; functional/medical assessment; qualification verification; Working with Children Check and NDIS verification.
• Our recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments (aptitude/psychometric/industry specific) and application outcomes (unsuccessful before or after interview)
• Please regularly check your 'junk mail' or ensure our email address jobs@gisc.nsw.gov.au and Pulse email no_reply@lgss.com.au is set to 'trustworthy'

NEED MORE INFORMATION OR ASSISTANCE

 Council is an EEO employer. Women, Aboriginal people and Torres Strait Islanders, people with a disability, and members of racial, ethnic, and ethno-religious minority groups are encouraged to apply.