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Rates & Revenue Officer

at Cassowary Coast Regional Council

Full Time

The Position The Rates & Revenue Officer will work collaboratively with Rates and Finance Sections to perform designated functions including but not limited to the provision of quality customer service, both directly and via email and telephone. The customer experience is paramount to the delivery and responsibilities of our provided services. The Rates & Revenue Officer will be responsible for effective customer service experience to our clients from within, and externally which are carried out in an efficient and professional manner, dealing with requests for information and working collaboratively with the team to accommodate changing priorities. About You You will have completed Year 12 or equivalent knowledge gained through work experience. Experience working in a medium to large organisation would be an advantage. You will be proficient in Microsoft Office programs (Word, Excel, Outlook, PowerPoint) or similar. In addition, you will respond well to change, possess excellent customer service skills and communicate effectively. If this role sounds like a fit for your skills, experience and aspirations, then please apply now to take advantage of this genuine career-enhancing opportunity. You must also have a Current “C” class drivers’ licence for this role. – See a full list of the essential and desirable Selection Criteria, in the Position Description
Apply Now All applications must be submitted via the Cassowary Coast Regional Council website by 7.30pm Monday 28 April 2025. On our website, review further position information and submit your application via the Apply button for this role, ensuring you include: Cover Letter addressing the selection criteria Current Resume showcasing relevant skills, experience and qualifications Copies of Licences/Qualifications Successful applicants will be required to complete a drug and alcohol screen and a full medical to ensure their fitness to perform the requirements of this position.

Any Questions

If you have questions after reading the information on our website, or you are having difficulty viewing the position online, please contact us: People & Safety, P: (07) 4030 2216 or E: recruitment@ccrc.qld.gov.au

Cassowary Coast Regional Council is strengthened by diversity and we celebrate our inclusive workplace culture that brings great value to our organisation and community as a whole. We promote and apply equality of opportunity throughout our recruitment process and encourage applications from all sectors of the community.

This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer.