Team Leader Regulatory Services Administration

The Role:

The Team Leader Regulatory Services Administration is responsible for providing dynamic leadership emphasizing adaptability, problem solving and communication for the Regulatory Services Administration team.

This role works closely with and oversees the administrative team that supports the broader regulatory services administrative functions requiring an adaptable and agile leader with outstanding customer service skills.

As the Team Leader Regulatory Services Administration, you will be responsible for implementation of Standard Operating Procedures, Council processes and liaising with internal and external stakeholders.

About You:

You are an autonomous and dynamic leader who can ensure that operational demands are satisfied, with a positive focus on team cohesion and customer service.

You have excellent communication skills and can readily identify solutions to complex and challenging tasks.

You have demonstrated experience leading a regulatory and administrative team and possess well developed problem solving and troubleshooting capabilities.

You are a highly organised and adaptable individual, with demonstrated experience leading an administrative team.

You have the capability to prepare written documentation, reports and external correspondence, and possess a current driver’s licence.

Key Selection Crietria:

• Degree or Diploma in Business Administration/Management or similar; or lesser qualification with substantial experience in an executive assistant/high level administration role.
• Demonstrated experience in managing an administration team and training staff.
• Excellent word processing skills and accuracy in data entry and demonstrated experience with a wide range of Windows based databases and applications and Council software packages utilised by the Regulatory Services Team.
• Demonstrated experience in generating a variety of documentation, reports and correspondence.
• Experience in an office environment with the ability to maintain confidentiality
• Well-developed interpersonal and communication skills
• Demonstrated ability to adapt to new situations, showing initiative in responding to challenging and competing work tasks and demands.
• Familiarity and demonstrated experience in working in a regulatory environment, with ability to demonstrate compliance with legislative framework.
• Knowledge and understanding of health and safety issues relevant to work activities and work area.

To Apply:

To apply for this position please click on the Apply button and submit your application. The closing date for this position is Friday 7th March 2025. 

Please ensure that you provide a cover letter, current resume and answer screening questions based on the key selection criteria 

The successful applicant will be required to undergo a full employment medical and police check. 

Contact:

For any additional questions, please contact Brenda Carey, Executive Manager Regulatory Services on 0408 527 082.

The City of Ballarat is an equal opportunity employer committed to providing a safe and inclusive working environment that embraces and values diversity, flexibility and child safety. We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace and reasonable adjustments will be made to the process to ensure equitable access.  We undertake an employment screening process to ensure this commitment is upheld, this includes ensuring the successful candidate holds a valid working with children check and satisfactory criminal history record check.