Centre Services Officer (Moonie / Meandarra)

About the Opportunity

Council is looking for a Centre Services Officer to deliver exceptional customer service at our Moonie Rural Transaction Centre. Library. Duties include: answering customer queries, providing up-to-date information about the region and its facilities; and assisting customers with access to Council's online and digital programs.  

This role is casual.

Reporting to the Library Delivery Supervisor, you will:

• Providing professional, polite and attentive services to the community and other council departments in a positive and welcoming manner.
• Providing a high level of customer service in Libraries and other Council services as required.
• Engaging with a wide variety of community groups and individuals to establish networks and deliver public programs through Libraries and the Community Department.
• Supporting the development and delivery of regional library and cultural projects, public programs and initiatives (including early literacy, digital literacy, multicultural programs, youth and families, and lifestyle/learning programs)

About yourself

The successful applicant will:

• be flexible, adaptable and open to changing work environments;
• possess strong time management skills and the ability to complete allocated tasks while working within a team;
• have a Working with Children Blue Card or be able to obtain one;
• have a demonstrated high level of customer service skills; and
• have a high attention to detail and strong communication skills.

The benefits working for WDRC:

Flexible working hours

Generous uniform allowance

Access to Corporate Health Plan

Take care of yourself and join a health plan to improve life.

Health & Wellbeing program and Mental Health Support

Change your lifestyle and live better with healthy ideas. Be your best possible self with provided support and information.

Access to free Employee Assistance Program & confidential counselling

Reach out to someone confidentially if you are experiencing any concerns or problems.

Allowances Available (if applicable)

Allowances such as Locality Allowance may be applicable to your position.

Job security in a local government position

Feel secure working for an organisation who believes in strong foundations of respect, balance, communication, teamwork, accountability and leadership. 

Living & Working in the Western Downs:

Experience Western Downs

If you enjoy working with people and have a passion for providing excellent customer service to support our community, this role is for you. TOGETHER WE MAKE A REAL DIFFERENCE.

Applications close at 5:00pm AEST on Thursday 5 December 2024.

Additional Information

The recruitment process may include candidates completing a pre-employment health declaration and you may be required to undergo a pre-employment medical including drug and alcohol testing.

Western Downs Regional Council reserves the right to close or withdraw vacancies before the advertised closing date without prior notice.

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