About the opportunity

Are you interested in front-line Customer Services? A fantastic opportunity exists for an enthusiastic and self-motivated person to join the team and provide support to the Customer Service team.

Details

Customer Services Team Leader (HR 16/25)

  • Continuing Full-Time (76 hours/fortnight)
  • EA Level 5 ($78,058 - $84,494 per annum)
  • Plus superannuation, career development, generous leave provisions

Position description and selection criteria

Customer Services Team Leader Description

You will lead the daily operations of front-line Customer Services for both the Margaret River and Augusta administration offices. You will also be responsible for licensing services and ensuring customers have access to information regarding Department of Transport services, compiling staff rosters and providing on-the-job training for new team members.

Demonstrated experience of the above responsibilities within a busy front-line customer environment or similar is essential. Proven experience of customer complaint handling and resolution abilities, supervising staff, developed communication and first-class customer service skills are key to being successful in the role.

If you’re keen please apply now, we look forward to hearing from you.

To apply 

Read the job description and selection criteria above and complete the application form.

Email careers@amrshire.wa.gov.au along with your:

  • Application form
  • Cover letter
  • Resume/CV

Applications close     

Monday 14 October 2024 at 4.00pm

For questions about the role

Please contact Please contact Vicki Scott on 9780 5224.

Salary

$78,058 - $84,494

Yearly based

Location

Shire Of Augusta Margaret River,Western Australia,Australia

Job Overview
Job Posted:
2 months ago
Job Type
Full Time
Total Vacancies
1

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Location

Shire Of Augusta Margaret River,Western Australia,Australia