ICT Technical Officer - Infrastructure (Dalby)

About the Opportunity

The Infrastructure Technical Officer provides technical services to the Western Downs Regional Council (WDRC) to ensure the efficient and effective functioning of Councils’ information technology and communication systems.

You will be:

• Maintaining, implementing, configuring, and administering the operations of WDRC Servers (both virtual and physical, new and current) including associated hardware peripherals and system diagnostics.
• Maintaining the integrity of all system data, incorporating systems backups and recovery, business continuity and disaster recovery.
• Ensuring the successful implementation, upgrading and installation of server operating systems and hardware components in accordance with ITIL processes
• Managing, co-ordinating and resolving software and hardware related problems and liaise with external services providers for the provision of services.
• Designing, implementing, maintaining and reviewing document changes to Network and CCTV Infrastructure in accordance with ITIL processes. Recommend changes to align with future infrastructure requirements and to increase efficiency of system operations. This includes but is not limited to circuits, routers, switches, VPN, wireless, firewalls and remote access solutions.

This role is permanent, full time and based in Dalby, working 36.25 hours per week with a fortnightly RDO.

About yourself

A person in this position will need to hold a relevant Qualification in Information Technology, Computer Science or in a related field or an equivalent combination of education, training, and work experience. It is also highly desirable for the successful candidate to have:

• Industry Certifications in VMWare or Microsoft virtualisation technologies
• ITIL v3/v4 Foundation
• Sound experience VMware; ESXi (5 and newer), vCenter and VMWare Data Recovery
• Sound experience in Microsoft Domain Services (DNS, DHCP, DFS, AD, Group Policy)
• Sound knowledge and understanding of networking principals/standards and experience working on LAN, WAN, and Wi-Fi in complex environments.
• Strong understanding of network design principles and common enterprise technologies, with a particular focus on WAN technologies, firewall configuration, design, and configuration of Juniper routers and Aruba access points.

The benefits working for WDRC:

Work / life balance

We understand the importance of balance. Enjoy flexible work arrangements and wellness programs designed to keep you at your best.

Superannuation

In addition to your annual salary, Council will contribute twelve (12) per cent, including the superannuation guarantee contribution.

Growth Opportunities

We invest in your growth. Whether it’s skill development, mentorship, or career advancement, we’ve got you covered.

Access to Corporate Health Plan

Take care of yourself and join one of our Corporate Health Plans to improve life.

Health & Wellbeing program and Mental Health Support

Change your lifestyle and live better with healthy ideas. Be your best possible self with provided support and information.

Access to free Employee Assistance Program & confidential counselling

Reach out to someone confidentially if you are experiencing any concerns or problems.

Salary Packaging Available

Restructure your salary to work for you to pay for everyday living expenses such as Motor Vehicles, Superannuation, Remote Area Housing (Rent), Fuel, Gas and Electricity.

Allowances Available (if applicable)

Allowances such as Locality Allowance may be applicable to your position.

Uniforms and PPE

Uniforms and Personal Protective Equipment (PPE) provided.

Job security in a local government position

Feel secure working for an organisation who believes in strong foundations of respect, balance, communication, teamwork, accountability and leadership. 

Relocation Assistance

Relocation assistance of up to $5,000 may be provided to the preferred candidate if relocating to the Western Downs Region.

Living & Working in the Western Downs:

Experience Western Downs

If you are looking to join an innovative and dynamic company, that provides staff with a work life balance and opportunities for growth with state of the art mentoring from professionals within its team, this may be the role for you. Be part of the community you serve. TOGETHER WE MAKE A REAL DIFFERENCE. 

Applications close at 5.00pm AEST on Thursday 22 August 2024.

Additional Information

The recruitment process may include candidates undergoing a pre-employment medical including drug and alcohol testing.

WDRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.

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