Information Management Training Officer

Blacktown is a vibrant city located in the very heart of Greater Sydney, halfway between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 435,000 coming from more than 180 different birthplaces, Blacktown City is one of the most diverse communities in Australia.

Working in Blacktown City provides a wealth of professional opportunities. Blacktown City Council is the largest council in New South Wales, 4th largest in Australia and a leader in the development of the western Sydney region. With almost unmatched growth expected over the next 25 years, we are on an exciting journey of transformation to prepare for a population of more than 644,000. There has never been a more exciting time to join one of Sydney’s most dynamic and high-performing councils as we continue to deliver outstanding levels of service for our proud and diverse community and prepare our great city for the future.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

This is an exciting permanent, full-time opportunity for a suitably qualified professional to develop and deliver a training program for Blacktown City Council’s Electronic Document Management System and record keeping practices.

Working in a high performing team, an ideal candidate will have a strong background in supporting end users in the use of record keeping systems, specifically Content Manager (CM9) and experience in delivering an Electronic Document Management (EDM) training program including record keeping compliance requirements.

The role requires a self-starter who is able to work in a high-volume information management area, has excellent communication and interpersonal skills and is able to develop, deliver and promote training to staff in person and through e-Learning modules.

Join a great team to support our organisation in its information and record keeping requirements!

Qualifications and experience

Essential:

• Certificate IV in Records Management and/or Training and Assessment
• A minimum 3 years’ experience in a high-volume information management area
• Previous training and assessment experience
• Capacity to use the latest software to develop on-line training material and high level of computer literacy
• Demonstrated experience and knowledge of Records Management business rules, procedures, practices and policy
• Demonstrated experience in the support of end users in the use of recordkeeping systems, specifically Content Manager (CM9)
• Excellent communication, negotiation, and interpersonal skills.

Desirable:

• Capacity to drive, support and implement a Change Management Plan
• Strong customer service focus and experience
• Local government experience in a records management environment.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,506.24 per week
• 35-hour working week
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach.
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.

Closing date:           Friday 25 October 2024, 11.59 pm    

Contact officer:       Candice Martinez on 9839 6154

Internal ref:              BCC763