Team Leader Ranger Services

North Sydney Council administers the North Sydney local government area on Sydney’s picturesque lower North Shore. Our 400 employees look after 77,000 residents spread across 10 square kilometres of land on the foreshores of Sydney Harbour providing spectacular harbour views, beautiful parklands, and a bustling CBD. Our aim is to ensure North Sydney remains a welcoming, well-designed, safe and beautiful environment for residents, workers and visitors. 

Are you passionate about community service and looking to make a meaningful impact? Join our dynamic team as a Team Leader Ranger Services!

The role 

As the Team Leader Ranger Services, you will be instrumental in supporting the Manager of Ranger and Parking Services with departmental operations. You will also play a vital role in developing and implementing policies and procedures that align with community expectations and Council decisions.

Key responsibilities:

• Operational Planning: Effectively plan, implement, coordinate, and report on Ranger Services operations to meet performance objectives within statutory requirements.
• Training and Development: Design and implement training strategies to enhance staff skills and knowledge, ensuring continuous improvement in performance standards.
• Service Excellence: Ensure all service requests and infringement representations are addressed promptly and to a high standard, adhering to Council policies and statutory responsibilities.
• Representation: Act as an expert representative for the Council on relevant legislation and Ranger Services management strategies in interactions with various internal and external groups.
• Team Leadership: Guide and mentor team members to foster a collaborative and high-performing work environment.

Span of hours for operations of the department are spread over 7 days from 5.00 am to midnight. Work outside standard hours may be required from time to time. 

Our culture 

In 2023 we reviewed our organisational structure to increase leadership capacity and streamline decision-making, as well as increasing innovation, collaboration and communication.  Our broader cultural transformation for 2024 and beyond includes a focus on staff engagement, investment in learning and development and improved systems and processes all working together to empower the broader workforce to perform at their best.

Joining North Sydney Council now will enable you to go on this cultural transformation with us and to make a meaningful difference to both the organisation and the community of North Sydney.

Why work at NSC? 

We're committed to creating a diverse, inclusive and positive workplace. Our teams are reflective of the communities in which we operate, and we value the unique contribution each member makes to the North Sydney Council. The work we do makes a real difference to the lives of our residents and contributes to their economic and social wellbeing.

North Sydney Council as an employer offers excellent employee benefits such as:

• Easy accessibility to work with spectacular harbour view work locations
• Access to Fitness Passport
• Excellent work-life balance with a 35-hour working week for indoor employees or fortnightly RDO’s for outdoor employees
• Flexible working hours with access to flexi-time for indoor employees
• Freedom to direct contributions to any compliant superannuation fund
• A holistic health and well-being program offering exercise classes, flu vaccinations, skin checks
• Access to employee recognition and reward program
• Weekly fruit baskets
• Free access to counselling sessions through our Employee Assistance Program
• Free financial advice by a certified Financial Planner
• Monetary transport allowance
• Invitations to local government events, training and planning sessions
• Access to corporate social events at picturesque harbour locations
• Close locale to transport options including train, bus, metro and bike ways

Salary from: $113,875 to $135,977 pa + 11.5% superannuation + tool-of-trade vehicle (leaseback fee does apply)

35 hours per week with access to flexi time 

To view the Position Description, Click Here 

How to apply

Applicants are required to submit a resume and answer the selection criteria questions.

Please note; applicants will be required to have a National Police Check or willingness to obtain as part of the recruitment process.

Closing Date: 10 October 2024 - 11.30pm 

North Sydney Council is committed to the principles of Equal Employment Opportunity in order to  provide a working environment that embraces and values diversity and inclusion. North Sydney Council  also adheres  to the principles of a child safe organisation and is committed to the care and protection of all children and young people. We strongly encourage candidates from wide-ranging backgrounds, identities and experiences to apply.