Trainee ICT Support Officer (SQW)

A Traineeship is more than just a job – it’s the start of your journey toward a rewarding career, with training and support along the way!

Cairns Regional Council is looking for a motivated and enthusiastic individual to join our Information & Technology Services team as part of the 2025 Trainee intake! This is the perfect opportunity to gain practical experience, develop new skills, and contribute to your community.

Why Choose Cairns Regional Council?

• Earn while you learn.
• Obtain nationally accredited qualifications while on the job.
• Work alongside experienced professionals who are committed to your personal and professional growth.
• Many of our past trainees have progressed into permanent roles.
• Be part of meaningful projects that directly benefit the local community and environment.

Primary Objectives of the Position:

To assist the Information & Technology Services team with delivering customer support services (including but not limited to Service Desk, Device Support, Networking and Application Support) to staff.

Successfully complete traineeship requirements to obtain a Certificate 3 in Information & Communication Technology. 

Our Ideal Candidate has:

• Minimum Grade 10 certificate with passes in maths and English
• Clear interest and relevant demonstrated skills in Computer Hardware and Software is required for this Traineeship. (This can be by way of School Curriculum, Work Experience, Part Time Jobs, or starting tertiary studies in this field).
• Demonstrated appropriate level written, oral and interpersonal communication skills.

What We’re Looking For:

• Excited to learn new skills and build your career
• A team player with a positive attitude
• Enthusiastic and eager to contribute to your team and community
• Commitment to completing the 12-month traineeship

Some benefits we offer:

• 9-day fortnight / 19-day month 
• Up to 5 weeks’ annual leave
• 17.5% Annual leave loading
• Subsidised health and well-being membership (gym / swimming pool)
• On-going opportunities for learning and professional development relevant to the position

Now we want to hear about YOU!
Applications MUST be submitted online through the 'Apply' button and should consist of the following information:

• A one-page statement (cover letter)
• Current Resume
• Traineeship Eligibility Questionnaire stating your DOB
• Two Preferred Traineeship Positions

Applications will not be progressed without the three required documents. For further information on documents required, please see the Information Kit & Position Description under the Supporting Documents section below.

Council’s Recruitment Team can be contacted via:

• Phone: (07) 4044 3310

• Email: jobs@cairns.qld.gov.au

• Website: Employment at Council | Cairns Regional Council