Visitor Services Officer

ABOUT THE ROLE

Please read all information carefully before applying.

Under regular direction, this position provides assistance and contributes to the promotion and marketing of the Charters Towers region and supports the operation and initiatives of the Charters Towers Visitor Information Centre and overall visitor services.

Employment Status:  Permanent, Part Time

Award:                        Level 2 of the Queensland Local Government Industry (Stream A) Award – State 2017

Salary Range:            $39.63

ABOUT YOU

The successful candidate will have:

| Essential Knowledge, skills and abilities |

• A sound ability or ability to rapidly acquire the knowledge to apply tourism and/or retail development/economic development techniques to marketing material content.
• Ability to consult with and gain cooperation from others regarding the design, development, operation and evaluation of advertising and marketing initiatives and associated collateral.
• Well-developed communication skills, both oral and written including the ability to liaise with a range of people relevant to the normal operations of the Tourism function and Visitor Information Centre.
• Demonstrated high level customer service skills, both face-to-face and electronic, with internal and external customers and suppliers in a business-to-business and retail environment.
• Under general supervision or as part of a small team, ability to work in a high volume, high pressure customer service environment supported by problem solving and organisational skills to meet project and business objectives.

| Essential Education/Qualifications |

• Current Working with Children check (Blue Card).
• Current First Aid and CPR accreditation.

| Essential Licences |

• Possession and maintenance of a Queensland ‘C’ Class Driver Licence.

MORE INFORMATION & QUESTIONS

Council is committed to building an inclusive culture that respects and promotes human rights and diversity and acknowledges that we respectfully journey together to aspire to be an inclusive and capable organisation. We are an equal employment opportunity employer and place value on our diverse workforce. We encourage applicants representing all genders, ethnicities, ages, languages, sexual orientations, people with a disability, and those with family responsibilities to apply.

For further information, please view the Position Description.

For enquiries in relation to this vacancy, please call 07 4761 5300 or email careers@charterstowers.qld.gov.au

CLOSING DATE

11:59pm Wednesday, 4 December 2024.

Late applications will only be accepted at the discretion of the Chief Executive Officer.