Membership Services Officer - CASUAL

•  Salary: $41.17 per hour (including casual loading)
• Located at Craigie Leisure Centre
• Ref No: 24-120 

About Us 

The City of Joondalup takes pride in being a Local Government that has been internationally recognised for providing outstanding services to the local community. To continue to set the standard in WA Local Government for innovative services and programs, we are seeking highly motivated, enthusiastic employees who will be committed to making a positive contribution to the City and its community. 

About the Position

Craigie Leisure Centre is seeking positive and proactive team members with experience in sales and customer service to join their membership team. This is an exciting opportunity for people who are strong communicators and love interacting with customers, helping contribute to the expanding membership base. 

The most important part of this role is to provide an exceptional experience for the Craigie Leisure Centre members, regardless of their fitness journey. Other responsibilities will include taking member tours, responding to member enquiries, working as part of a team, and taking part in member retention activities and events. 

You will need to be available to work a range of hours between 4.45am – 9.00pm, including morning, evening, and weekend shifts. 

If you are an enthusiastic and organised team player who has a passion for member experience, then this is the role for you.

How the process works 

1. Apply to this ongoing recruitment vacancy.
2. You will receive a confirmation email once your application has been submitted.
3. Should you be shortlisted, you will be invited to attend an interview.

How to apply 

Click on the "Apply" button below, and submit your resume and a cover letter with an overview of your knowledge and experience addressing the following: 

·         Experience in a sales and promotions role or/and working knowledge of the health and fitness industry.

·         Experience providing a high level of customer service to members, customers and the general public and experience providing administration tasks and duties.

·         Experience working within a team to achieve targets and key objectives. 

Further information can be obtained by calling Rita Pizzini on 9400 4133.

The City of Joondalup is committed to diversity and inclusion within all organisational practices and is an equal opportunity employer. The City encourages Aboriginal and Torres Strait Islander peoples, people of culturally and linguistically diverse backgrounds, people with a disability, people of all ages, sexualities and genders to apply for this position. 

 All employees and prospective employees of the City of Joondalup are required to declare any secondary employment and private activities to ensure that any conflict of interests may be appropriately managed.  

Canvassing of Elected Members will disqualify applicants.