Rates Officer

About the position:

The City has a unique and exciting opportunity available for a motivated person with an interest in rating and pensioner data management to join the Treasury & Finance branch.

This position will support the daily operations of the City’s rating and pensioner rebate functions and is responsible for accurately maintaining Councils rates and property systems and delivering excellent customer services within a fast-paced team environment.

The successful candidate will be responsible for maintaining and undertaking various aspects of rating revenue and record keeping, in accordance with various legislative requirements. In this position, incumbents are the face of the City and are responsible for delivering a premium experience to our customers.

This position is fixed-term full-time offered for a period of 12 months. Candidates seeking part-time employment are encouraged to apply.

Key accountabilities:

• Provide a high level of customer service and assistance to the public for all rates related queries (counter, telephone, written).
• Maintain up-to-date and accurate records in the City’s systems, including property information, assessments, payment history and name and address records.
• Maintain annual deferred rates report for auditors and submit claim
• Process new pension applications and submit claims to Office of State Revenue
• Ensure compliance with relevant legislation and policies related to property rating

For further information view the position description: Rates Officer (Ref: 1167)

To gain a better understanding of the role, please call Lyn Farrell, Coordinator Rates on (08) 9956 6925.

Position requirements:

Candidates should have a Diploma in Business Administration, Customer Service or Finance and/or lesser qualification with relevant experience. The successful applicant will be a customer focused professional with the ability to deal with customer enquiries while working within strict deadlines. Rating or general finance experience, preferably in a Local Government environment is desired.

Completion of a pre-employment medical including alcohol and other substances testing is required of all positions at the City.

Remuneration and benefits:

The Rates Officer position has a salary starting from $72,450 per annum or $36.6648 per hour, offered dependent on knowledge, skills, experience and qualifications.

 Some of the additional benefits of working for the City include:

• Up to 20.5% Superannuation (with superannuation co-contribution scheme)
• 22 Annual Leave days
• Health & Wellbeing Program
• Flexible working arrangements
• Career opportunities
• Study Assistance
• Centrally located
• Free parking

About the City

Overlooking the Indian Ocean, Geraldton is a thriving regional city at the heart of Australia's Coral Coast. With a growing population of over 41,000 people it offers a wide range of services and activities. Geraldton is recognised as one of WA's key growth areas and the opportunities in this regional city are plentiful. You can be part of working with us to deliver the best for our community and this region.

The City of Greater Geraldton actively welcomes, includes and values the unique contributions of all people in its workplace. The City welcomes applications from all age groups, people with a disability, and those from diverse ethnic and cultural backgrounds. We are proud to be an equal opportunity employer with strong commitment to fitness for work and safety in the workplace.

Interested in applying?

To be considered for this vacancy, you must include the following documents in your application:

1. A completed Application Form (to enable the E-Form, save the document to your computer desktop)
2. A current resume
3. A document addressing the following 4 selection criteria (maximum two A4 pages) providing examples to support your claims (please refer to the Candidate Information Pack for further details):
   1. A summary of experience and/or qualifications, outlining your suitability for the position
   2. Sound computer literacy skills with proficiency in a range of IT applications and experience in maintaining databases;
   3. Effective time management skills and organisational skills; and
   4. Demonstrated values of service, trust, accountability, respect and solidarity and a commitment to quality and continuous improvement principles

Applications should be emailed to the Chief Executive Officer at council@cgg.wa.gov.au or sent to: City of Greater Geraldton, PO Box 101, Geraldton WA 6531 by 4pm, Thursday 5 December 2024.